![]() ![]() ![]() Check out HappyFox Chat's Pricing plans here. Last Responded - The Time/Day on, when there was a last response that was being sent to the customer from the staff, in HappyFox HelpDesk. With Chat Increasingly becoming a popular choice for customers - with faster and quicker resolution on their support queries, adding the HappyFox Chat widget to your Support Center is the perfect way to cater to customer support queries through chat. Status - Status of the Ticket in HappyFox HelpDesk.Īssignee - The staff/agent to whom the ticket is assigned to, in HappyFox HelpDesk.ĭue Date - Due Date for that ticket in HappyFox HelpDesk. ![]() Ticket ID is a hyperlink which on being clicked, will be directed to the particular ticket in HappyFox HelpDesk. Ticket ID - The Chat Transcript will be created as a ticket in HappyFox HelpDesk, whose ID will be displayed here. With integrations, sync and streamline data between HappyFox Chat and all your. On clicking any of the chat transcript under Chat history, you can view the corresponding chat ticket's details on the right bottom. Below are the details fetched from HappyFox to the chat transcript: Putting experience first, HappyFox Chat is lightweight and mobile responsive. For every completed/missed chat ( with email id/phone number) and offline message, new tickets are created on helpdesk. It does not store any personal data.If you have integrated HappyFox Chat with your HappyFox helpdesk account, you can view the ticket details on each chat transcript under the History section of your chat account. Note: You can get phone numbers of US, UK and Canada. It could help you save time, increase your company’s bottom line, eliminate redundancies, and enhance data management. Imagine if you could employ a smart digital solution that reduces the burden of manual and repetitive business processes for your team and company. Click 'Search for available numbers' after entering your preferences. 5 things you should automate with HappyFox Workflows. The lost skins of MC: Post your lost ski Come chat with me. You can search and choose a number based on your preference. content from the following creators: lucycrops(lucycrops), P. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. How to set up SMS-Chat feature Get a phone number. The cookie is used to store the user consent for the cookies in the category "Performance". Record all chat conversations with prospects in Pipedrives activities Refer and analyze past conversations as detailed transcripts saved in the activities of. This cookie is set by GDPR Cookie Consent plugin. If you want to pass the subscription plan details of the user or the number of orders placed. For example, let us a registered user is visiting your website or initiating a chat. The cookie is used to store the user consent for the cookies in the category "Other. With Custom fields you can pass additional data about customers from your website to HappyFox Chat via JavaScript SDK. HappyFox Dictionary (1) Working with Tickets (76) Agent Collision. The cookies is used to store the user consent for the cookies in the category "Necessary". HappyFox Chat (1) HappyFox Assist AI (22) Account Configuration (4) Connect knowledge sources (7) Conversational Ticketing (2) Getting. This cookie is set by GDPR Cookie Consent plugin. HappyFox Chat is most often used by companies with 10-50 employees & 1M-10M in revenue. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |